How Can We Help?

Minimum order quantities vary by product. Many promotional products and apparel items start at 25–50 units. Custom packaging and displays typically start at 100–250 units. Check the product page for specific minimums, or contact us if you need a smaller run.

Our pricing is based on quantity tiers — the more you order, the lower your per-unit cost. For standard products, you'll see the price update in real time on the product page. For fully custom products, submit a quote request and we'll send you a detailed price breakdown within one business day.

We accept all major credit cards (Visa, Mastercard, American Express) and ACH bank transfers. Approved B2B accounts can access net-30 payment terms. All payments are processed securely through Stripe.

Yes. Our pricing includes five quantity tiers, so discounts are applied automatically as your order size increases. For large or recurring orders, contact our sales team — we can often offer additional pricing beyond what's listed.

We can expedite production on many products. Rush turnaround is typically 3–5 business days from proof approval, depending on product type and current capacity. Rush fees may apply. Contact us with your timeline and we'll let you know what's possible.

Yes. Every order includes access to our design team at no extra charge. We help with file preparation, layout adjustments, and artwork revisions. Full design from scratch is available as a separate service.

We accept AI, EPS, PDF (vector preferred), PNG, and JPEG files. For the sharpest print results, send vector files at 300 DPI or higher. If your files need conversion or cleanup, our design team will handle it and send you a proof before production.

After you place your order or submit a quote, we create a digital proof showing exactly how your product will look. You review it, request changes if needed, and approve it before anything goes to production. We don't print until you say go.

Standard production takes 5–7 business days from proof approval. Shipping to most US addresses adds 3–5 business days via ground. Total time from approval to delivery is typically 8–12 business days. Expedited shipping options are available at checkout.

Currently, we ship to all 50 US states and US territories. International shipping is available on a case-by-case basis for larger orders. Contact us with your destination and order details for a shipping estimate.

Once your order ships, you'll receive an email with a tracking number and a link to follow your shipment in real time. You can also check order status anytime from your account dashboard.

Yes. We support split shipments on a single order. Provide the addresses and quantities for each destination during checkout or in your quote request, and we handle the rest. This is especially useful for multi-location businesses and corporate gifting.

A B2B account gives your company access to volume pricing, net-30 payment terms, credit lines, and team management tools. You can add multiple users under one company account, each with their own login and ordering permissions.

Approved B2B accounts can access net-30 payment terms with a pre-approved credit line. Credit amounts are based on order history and a brief application process. Once approved, your team can place orders on account without paying upfront.

Yes. B2B accounts support multiple team members with role-based access. You decide who can browse, who can order, and who can approve purchases. All activity is tracked in one company dashboard.

Register on our website and select "Business Account" during sign-up. Fill in your company details, estimated annual volume, and a brief description of your needs. Our team reviews applications within two business days and follows up with your account setup and credit terms.

Submit a quote request through our website — describe your product, upload any reference files, and tell us your quantity and timeline. Our team reviews your request and sends back a detailed quote with pricing, production timeline, and material specs. Most quotes are returned within one business day.

Most quotes come back within one business day. Complex or multi-product requests may take up to two business days. If we need clarification on your specs, we'll reach out right away so there's no unnecessary delay.

Quotes are valid for 30 days from the date they're issued. Material costs and production schedules can shift, so if you need to place your order after that window, let us know — we'll update the pricing and confirm availability.

Yes. You can include multiple products in a single quote request. Our team will price each item individually and provide a combined total with any applicable volume discounts across the full order. This is the most efficient way to get pricing for a multi-product project.